We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. Our confidentiality policy is updated on a regular basis and FRENN is ensuring full confidentiality regarding your personal data. We are responsible for any personal data delivered to www.frennhelsinki.com and we only distribute personal information to our e-commerce partners if it is in connection to the service we are delivering to you.
FRENN is collecting information about you when you are actively filling in information on www.frennhelsinki.com, signing up for the FRENN Club newsletter, making a purchase, participating on a competition or any other activities in relation to FRENN's e-commerce business.
What do we use your information for
Any of the information we collect from you may be used to personalize your experience, to improve our customer service, to improve our website, to process transactions, to administer a contest, survey or a promotionor to send periodic emails. The email address you provide for order processing, will only be used to send you information and updates regarding your order. However, if at any given time you would like to unsubscribe from receiving future emails, you may do so as we include detailed unsubscribe instructions at the bottom of each email.
Cookies are small textfiles that are stored on your computer/smartphone/tablet when visiting a website, in order to recognize your device when you visit the website again. Cookies are reliable files that can not execute program code, can not submit virus and can not be used to collect information about other use of your computer.
We use service from Google (Google Analytics) to collect web statistics. The information is used to measure and to enhance the user experience and to follow up on marketing and sales campaigns.
If you not wish to accept the cookies, you can reject them by changing the appropriate settings in your browser. Please be aware that if you do not accept cookies when visiting www.frennhelsinki.com, it can affect your purchase experience.
Copyrights and trademarks
All contents included on www.frennhelsinki.com, such as, but not limited to, design, text, logos, graphics, audio clips and video, images are the property of Frenn Helsinki Oy or our suppliers. The contents are protected by Finnish and international copyright laws. Frenn Helsinki Oy or our content suppliers own the copyright to the above mentioned.
The contents of the website may only be copied for your own private use. Any other use of the information and material on the website, such as reproduction, modification, distribution, transmission, republication, display or performance is strictly prohibited. You may therefore not copy, display, download, distribute, alter, modify, reproduce, republish or rephrase information, text, documents or other material from the website without the explicit consent from Frenn Helsinki Oy or our suppliers.
Brand names, product names, logos and titles that appear on the website are trademarks or trade names and are property of Frenn Helsinki Oy or our suppliers. Any reproduction of such trademarks or trade names constitutes an infringement of the owner’s rights and is strictly prohibited.
How do we protect your information
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Law and jurisdiction
Finnish law will be applied to all matters arising under this User Agreement. All matters arising under this agreement which cannot be solved by mutual agreement, shall be solved in the district court of Helsinki, Finland.