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Terms of service

Only online shopping is possible. We won't accept orders by phone or e-mail. You will receive order confirmation via email after you have placed your order. You will receive shipping confirmation via email as soon as the order has been accepted and sent by us.

Prices & Payments

All prices on the website are shown including Finnish VAT (24%). If you are ordering outside of EU, please note that there may be possible custom duties or duties, depending on the destination country. All transactions made at FRENN online shop are processed safely using well know credit cards, Finnish bank transfer or Klarna payment.

We accept the following payment methods 
Visa, Visa Electron, MasterCard, American Express, and Checkout. Customers with a Finnish bank account can make payments using online bank services (Checkout).

Please do not hesitate to contact us if you need help finding the right size or have any other questions.

Frenn Helsinki Oy
Fredrikinkatu 24,
00120 Helsinki, Finland

Phone: +358 40 777 1943